Looking to have something made just for you by a real blacksmith? We are always happy to discuss custom work! Please take a minute to look around at our standard offerings. These serve as our portfolio, giving you an idea of our style and the quality of our work as well as our pricing.
We are happy to customize the sizes of many of our standard items or create something one-of-a-kind just for you. For custom designs, we'll need a sketch or blueprint, or a photo, screenshot, or link to something similar. We also will need approximate sizing in order to give you an accurate quote on pricing. International orders will also need to provide their country and postal code if applicable for a shipping quote.
Please contact us at firstname.lastname@example.org. We strongly prefer to discuss custom work in writing to make sure that what we create is exactly what we've discussed with you.
Terms & Conditions
The description of the item in the listing provided to you for checkout is our contract as to what you will receive, so be sure to look it over carefully before purchasing. If it is not exactly what you had in mind, please let us know before paying. We are happy to adjust custom orders then, but cannot edit your order in any way after payment is received for both your protection and ours.
We accept credit or debit cards, all processed online securely via Shopify. Or, choose PayPal and pay securely through them. We do not not accept card payments over the phone. Payment in full is expected before custom work is added to the queue for the forge, but we are happy to provide photos before shipment upon request so you can be confident that you'll love what you receive. You may choose to have your order fully refunded at that time if it does not meet your expectations. Once shipped, custom work is not eligible for return or exchange.
Processing time is typically about 2 weeks, which is the same for any of our hand forged items since each one is handmade to order. Custom orders with multiple pieces, complex designs, or that require us to special order raw materials may take longer. A processing time estimate will be provided with your price quote.
While we do our best to create custom pieces, some designs are not possible using the traditional methods we employ. We reserve the right to decline custom work if we are not confident that you will be happy with the end result.